Виктор Шейнов - Управление конфликтами
- Название:Управление конфликтами
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- Издательство:Издательство «Питер»046ebc0b-b024-102a-94d5-07de47c81719
- Год:2014
- ISBN:978-5-496-00472-5
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Виктор Шейнов - Управление конфликтами краткое содержание
В книге известного отечественного психолога, конфликтолога, социолога В. П. Шейнова раскрыты психологические механизмы возникновения и развития конфликтов, рассмотрены внутриличностные, межличностные, внутригрупповые и межгрупповые конфликты, конфликтные и «трудные» личности.
Проанализированы конфликты в организациях и на предприятиях, в школах и вузах, конфликты между супругами, между родителями и детьми.
Предложена технология управления конфликтами, включающая их прогнозирование, предотвращение и разрешение.
Книга адресована конфликтологам, психологам-практикам, преподавателям и студентам, изучающим конфликтологию, а также всем, кто хочет помочь себе и близким в предотвращении и разрешении возникающих конфликтов.
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Здесь и далее в квадратных скобках первая цифра обозначает номер источника в списке литературы, вторая и последующие после запятых – страницу источника. В случае использования нескольких источников соответствующие им цифры разделены точкой с запятой.
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