Алла Болотова - Психология коммуникаций

Carlson P. Basic facilitation. What Can Be Accomplished? What Cannot? // The Skilled Facilitator Fieldbook / R. Schwarz, A. Davidson, P. Carlson, S. McKinney (eds). San Francisco: Jossey-Bass, 2005 b .

Cavell T. A. Social adjustment, social performance and social skills: A three-component model of social competence // Journal of Clinical Child Psychology. 1990. Vol. 19. No. 2.

Challenger J. A. 24 trends reshaping the workplace // The Futurist. 2000. Sept/Oct.

Cheetham G., Chivers G. The refl ective (and competent) practitioner: A model of professional competence, which seeks to harmonize the refl ective practitioner and competence-based approaches // Journal of European Industrial Training. 1998. Vol. 2. No. 7.

Cheetham G., Chivers G. Towards a holistic model of professional competence // Journal of European Industrial Training. 1996. Vol. 20. No. 5.

Colema, J. The Tavistock Institute for Human Relations: Shaping the Moral, Spiritual, Cultural, Political and Economic Decline of the United States. Joseph Holding Corporation, Incorporated, 2005.

Collins D. B., Holton E. F . The ef ectiveness of managerial leadership development programs: A metaanalysis of studies from 1982 to 2001 // Human Resource Development Quarterly. 2004. Vol. 15. No. 2.

Colquitt J. A., LePine J. A., Noe R. A. Toward an integrative theory of training motivation: A meta-analytic path analysis of 20 years of research // Journal of Applied Psychology. 2000. Vol. 85.

Condon W., Ogston W . A segmentation of behavior // Journal of Psychiatric. 1968. Vol. 5. No. 2.

Cooley C. H. Human Nature and the Social Order. N.Y.: Schocken, 1964.

Cooperrider D. L., Whitney D., Stavros J. M. Appreciative Inquiry Handbook. Brunswick: Crown Custom Publishing, Inc., 2008.

Creswell J. W. Research design. Thousand Oaks, CA: Sage, 2003.

Cummings T. G., Worley C. G. Organization Development and Change. South-Western Cengage learning, 2009.

Dabbs J. Similarity of gesture and interpersonal infl uence // Journal of American Psychological Assoc. 1969. Vol. 4.

Dahrendorf R. The Modern Social Confl ict. Berkeley: University of California Press, 1988.

Davidson A. Process Designs // The Skilled Facilitator Fieldbook / R. Schwarz, A. Davidson, P. Carlson, S. Mckinney (eds), San Francisco: Jossey-Bass, 2005 a .

Davidson A. Thinking and Acting Systemically // The Skilled Facilitator Fieldbook / R. Schwarz, A. Davidson, P. Carlson, S. Mckinney (eds). San Francisco: Jossey-Bass, 2005 b .

Davidson A. Using the Group Ef ectiveness Model // The Skilled Facilitator Fieldbook / R. Schwarz, A. Davidson, P. Carlson, S. Mckinney (eds). San Francisco: Jossey-Bass, 2005 c .

Davidson A. Developing Shared Vision and Values // The Skilled Facilitator Fieldbook / R. Schwarz, A. Davidson, P. Carlson, S. Mckinney (eds). San Francisco: Jossey-Bass, 2005 d .

Davidson A. Helping Groups Clarify Roles and Expectations // The Skilled Facilitator Fieldbook / R. Schwarz, A. Davidson, P. Carlson, S. McKinney (eds). San Francisco: Jossey-Bass, 2005 e .

Davis M . Intimate Relations. N.Y.: Free Press, 1973.

Deaux K. Sex and gender // Annual Review of Psychology. 1985. Vol. 36.

Delise L. A., Gorman A., Brooks A. M. The ef ects of team training on team outcomes: A metaanalysis // Performance Improvement Quarterly. 2010. Vol. 22. No. 4.

DeNisi A. S., Kluger A. N. Feedback ef ectiveness: Can 360-degree appraisals be improved? // Academy of Management Executive. 2000. Vol. 14. No. 1.

Denmark L. Styles of leadership // Psychology of Women Quartery. 1977. Vol. 2.

Derlega V. J., Chaikin A. L. Sharing Intimacy: What We Reveal to Others and Why. Englewood Clif s, NJ: Prentice-Hall. 1975.

Deutsch M . A personal perspective on the development of social psychology in the twentieth century // Reflections on 100 Years of Experimental Social Psychology / A. Rodrigues (ed.). N.Y.: Basic Books, 1999.

Deutsch M. The resolution of confl ict: Constructive and destructive processes. New Haven; L.: Yale University Press, 1973.

Di Salvo V. S., Nikkel E., Monroe C. Theory and practice: A fi eld investigation and identifi cation of group member’s perceptions of problems facing natural work groups // Small Group Behavior. 1989. Vol. 20. No. 4.

Diehl M., Stroebe W . Productivity loss in brainstorming groups: Toward the solution of a riddle // Journal of Personality and Social Psychology. 1987. Vol. 53. No. 3.

Eagly A., Jonson B. Gender and leadership // Psychological Bulletin. 1990. Vol. 108.

Eisler K. M., Frederiksen L. W . Perfecting Social Skills: A Guide to Interpersonal Behavior Development. N.Y.: Plenum Publishing Corporation, 1980.

Ekman P., Priesten W. Facial sings of emotional experience // Journal of Social Psychology. 1980. Vol. 39.

Erickson E. H. Identity. Youth and Crisis. L.: Faber & Faber, 1968.

Escalas J., Bettman J. You are what they eat: The infl uence of reference groups on consumers’ connections to brands // Journal of Consumer Psychology. 2003. Vol. 13. No. 3.

Feifel H., Strack S. Coping with confl ict situations: Middle-aged and elderly men // Psychology and Aging. 1989. Vol. 4. No. 1.

Fenigstein A. Self-consciousness, self-attention and social interaction // Journal of Personality and Social Psychology. 1979. No. 37.

Field L. Skilling Australia. Melbourne: Longman, 1989.

Field L., Ford B. Managing Organizational Learning: From Rhetoric to Reality. Melbour ne: Longman, 1995.

Fiske S., Taylor S. Social cognition // McGraw-Hill Series in Social Psychology. 1994.

Fogelson R. D. Person, Self, Identity: Some Anthropological Retrospects, Circumspects, and Prospects // Psychological Theories of the Self / B. Lee (ed.). N.Y.: Plenum Press, 1982.

Folkman S., Lazarus R. S. Coping as a mediator of emotion // Journal of Personal and Social Psychology. 1998. Vol. 54.

Ford J. K., Weissbein D. A. Transfer of training: An updated review and analysis // Performance Improvement Quarterly. 1997. Vol. 10. No. 2.

Forsyth D. R. Group Dynamics. Belmont: Wadsworth, Cengage Learning, 2010.

Fraher A. L. System psychodynamics: The formative years of an interdisciplinary fi eld at the Tavistock Institute // History of Psychology. 2004. Vol. 7. No. 1.

Frish M. Social skills and stress management training to enhance patients interpersonal competencies // Psychotherapy: Theory, Research and Practice. 1982. Vol. 19. No. 3.

Fromm E. Worte wie Wege. Freiburg: Herder, 1992.

Fry L., Kidron A., Schriesheim C. The ef ectiveness of experiential methods in training and education: A review // Business Games and Experiential Learning in Action. 1975. Vol. 2.

Frydenberg E. Coping Competencies // Theory info Practice. 2004. Vol. 43. No. 1.

Garfinkel K. J. Studies in Ethnomethodology. Englewood Clif s, NJ: Prentice Hall, 1967.

Gibb J. R. The message from research // The Annual Handbook for Group Facilitators. San Diego, CA: University Associates Publishers, 1974.

Gibbons-Wood D., Lange T. Developing core skills: Lessons from Germany and Sweden // Education + Training. 2000. Vol. 42. No. 1.

Gilbert S . The communication of self-disclosure // Human Communication Research. 1975. Vol. 1.

Gof man E. Frame analysis. Cambridge, Mass: Harvard University Press, 1974.

Gof man E. Interaktion und Geschlecht. Frankfurt a/M.; N.Y.: Campus, 1994.

Gof man E. Presentation of Self in Everyday Life. N.Y.: Doubleday Anchor, 1959.

Gof man E. Relations in Public. Microstudies of the Public Order. L.: Lane; Penguin Press, 1971.

Gordon T. Teacher Ef ectiveness Training. N.Y.: Peter Wyden, 1974.

Gouldner A. The norm of resiprociti // Journal of Personal and Social Psychology. 1963. Vol. 25.

Gouran D. S., Hirokawa R. Y. Functional theory and communication in decision-making and problem-solving group: An expanded view // Communication and group decision making / R. Y. Hirokawa, M. S. Poole (eds). Thousand Oaks, CA: Sage. 1996.

Greenan K., Humphreys P., McIlveen H. Developing transferable personal skills // Education + Training. 1997. Vol. 39. No. 2.

Habermas J. The Theory of Communicative Action. Cambridge: Polity, 1984.

Habermas J. The Theory of Communicative Action. Vol. 2. Cambridge: Polity, 1987.

Habermas J. Toward a theory of communicative competence // Recent Sociology. N.Y.: Macmillan, 1970.

Harre R. The ethogenic approach: Theory and practice // Advances in Experimental Social Psychology. 1977. Vol. 10.

Harre R., Clark D., DeCarlo N. Motives and Mechanisms: An Introduction to the Psychology of Action. L.; N.Y: Methuen, 1985.

Hassel T., Joyce J. Communication apprehension in UK and Spanish students // Education + Training. 2000. Vol. 42. No. 2.

Hastie R., Kameda T . The robust beauty of majority rules in group decision // Psychological Review. 2005. Vol. 112. No. 2.

Hattie J., Timperley H. The power of feedback // Review of Educational Research. 2007. Vol. 77. No. 1.

Heider F . The Psychology of Interpersonal Relations. N.Y.: Wiley, 1958.

Heim E. Coping and psychosocial adaptation // Journal of Mental Health Counseling. 1988. Vol. 10.

Henningsen D. D., Henningsen M. L.M . Do groups know what they don’t know? Dealing with missing information in decision-making groups // Communication Research. 2007. Vol. 34. No. 5.

Heun L. R., Heun R. E . Developing Skills for Human Interactions. Columbus, 1978.

Highhouse S. A history of the T-group and its early applications in management development // Group Dynamics. Theory Research and Practice. 2002. Vol. 6. № 4.

Hirokawa R. Y. A comparative analysis of communication patterns within ef ective and inef ective decision-making group // Communication Monographs. 1980. Vol. 47. No. 4.

Hollander E. P. Leadership Dynamics: A Practical Guide to Ef ective Relationships. N.Y.: Free Press, 1978.

Hollander E. P. Women and leadership // Small Groups and Social Interaction. 1983. Vol. 1.

Hollingshead A. B., Wittenbaum G. M., Paulus P. B. et al. A look at groups from the functional perspective // Theories of small groups: Interdisciplinary perspectives / M. S. Poole, A. B. Hollingshead (eds). Thousand Oaks, CA: Sage, 2005.

Horwitz S. K., Horwitz I. B. The ef ects of team diversity on team outcomes: A meta-analytic review of team demography // Journal of Management. 2007. Vol. 33. No. 6.

Humphreys P., Greenan K., McIlveen H. Developing work-based transferable skills in a university environment // Journal of European Industrial Training. 1997. Vol. 21. No. 2.

Hunter D., Thorpe S. Facilitator Values and Ethics // The IAF Handbook of Group Facilitation / S. Schuman (ed.). San Francisco: Jossey-Bass, 2005.

Hyland T. Meta-competence, metaphysics and vocational expertise // Competence and Assessment. 1992. No. 20.

Hymes D. On communicative competence // Sociolinguistics: Selected Readings. Harmondsworth: Penguin, 1972. IRS Managing Confl ict in Workplace / H. Falconer (ed.). L.: Elsevier, 2004. Р. 167.