Макс Базерман - Искусство замечать. Секреты наблюдательности истинных лидеров
- Название:Искусство замечать. Секреты наблюдательности истинных лидеров
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- Издательство:Азбука Бизнес, Азбука-Аттикус
- Год:2015
- Город:М.
- ISBN:978-5-389-09352-2
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Макс Базерман - Искусство замечать. Секреты наблюдательности истинных лидеров краткое содержание
Макс Базерман, профессор Гарвардской школы бизнеса, специалист по поведенческой психологии, рассматривает в своей книге ситуации, когда большинство людей склонны игнорировать часть событий и фактов, упуская их случайно или намеренно. Он объясняет причины, по которым мы себя так ведем, и предлагает методики, которые помогают избавиться от «зашоренного» виденья и усилить нашу зоркость.
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7. Там же.
8. Dolly Chugh, Max H. Bazerman, and Mahzarin R. Banaji, “Bounded Ethicality as a Psychological Barrier to Recognizing Conflicts of Interest,” in Conflicts of Interest: Problems and Solutions from Law, Medicine and Organizational Settings, ed. Don A. Moore, Daylian Cain, George Loewenstein, and Max H. Bazerman (London: Cambridge University Press, 2005); Bazerman and Tenbrunsel, Blind Spots.
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1. Susan Dominus, “The Woman Who Took the Fall for JPMorgan,” New York Times, October 3, 2012.
2. Monica Langley, “Inside J. P. Morgan’s Blunder,” Wall Street Journal, May 18, 2012.
3. Dominus, “The Woman Who Took the Fall for JPMorgan.”
4. Langley, “Inside J. P. Morgan’s Blunder.”
5. Там же.
6. Dawn Kopecki, Phil Mattingly, and Clea Benson, “Dimon Fires back at Complex System in U. S. Senate Grilling,” Bloomberg BusinessWeek, June 13, 2012.
7. Langley, “Inside J. P. Morgan’s Blunder.”
8. Информация об истории JPMorgan Chase взята из работы Доуна Копески (Dawn Kopecki), “JPMorgan Pays $920 Million to Settle London Whale Probes,” Bloomberg, September 20, 2013, http://www.bloomberg.com/news/2013–09–19/jpmorgan-chase-agrees-to-pay-920-million-for-london-whale-loss.html.
9. Maura Dolan,“Barry Bonds’ Conviction for Obstruction of Justice is Upheld,” Los Angeles Times, September 13, 2013.
10. Bazerman and Tenbrunsel, Blind Spots.
11. Там же.
12. Обсуждение дела Enron основано на “Commentary: No Excuses for Enron’s Board,” Bloomberg, July 28, 2002, http://www.businessweek.com/printer/articles/163876-commentary-no-excusesfor-enron-s-board?type=old_article.
13. David Winkler, “India’s Satyam Accounting Scandal,” University of Iowa Center for International Finance and Development, February 1, 2010, http://blogs.law.uiowa.edu/ebook/content/uicifd-briefingpaper-no-8-indias-satyam-accounting-scandal.
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15. Там же.
16. John Glover, “Libor, Set by Fewer Banks, Losing Status as a Benchmark,” Bloomberg Business Week, October 8, 2012, http://www.businessweek.com/news/2012–10–08/libor-now-set-by-six-bankslosing-status-as-a-benchmark.
17. Stephan Gandel, “Barclays the Biggest Libor Liar? No, That May Have Been Citi,” CNN Money, July 19, 2012, http://finance.fortune.cnn.com/2012/07/19/citigroup-biggest-libor-liar/.
18. Andrea Tan, Gavin Finch, and Liam Vaughan, “RBS Instant Messages Show Libor Rates Skewed for Traders,” Bloomberg, September 26, 2012, http://www.bloomberg.com /news /2012–09–25/rbs-instant-messagesshow-libor-rates-skewed-for-traders.html.
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7. Linda Babcock and George Loewenstein, “Explaining Bargaining Impasse: The Role of Self-Serving Biases,” Journal of Economic Perspectives 11, no. 1 (1997): 109–126.
8. Chugh, Bazerman, and Banaji, “Bounded Ethicality as a Psychological Barrier to Recognizing Conflicts of Interest.”
9. Joseph P. Simmons, Leif D. Nelson, and Uri Simonsohn, “False-Positive Psychology: Undisclosed Flexibility in Data Collection and Analysis Allows Presenting Anything as Significant,” Psychological Science 22 (November 2011): 1359–1366.
10. Я не описываю сам эксперимент.
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13. Bazerman and Tenbrunsel, Blind Spots.
14. Simmons et al., “False-Positive Psychology.”
15. Jann Swanson, “Ratings Agencies Hit for Role in Financial Crisis,” Mortgage News Daily, October 22, 2008, http://www.mortgagenewsdaily.com/10232008 Ratings Agencies.asp.
16. Nathaniel Popper, “S.&P. Bond Deals Are on the Rise Since It Relaxed Rating Criteria,” New York Times DealBook, September 17, 2013, http://dealbook.nytimes.com/2013/09/17/s-p-bond-deals-areon-the-rise-since-it-relaxed-rating-criteria/?r=0.
17. Popper, “S.&P. Bond Deals Are on the Rise Since It Relaxed Rating Criteria.”
1. John S. Hammond, Ralph L. Keeney, and Howard Raiffa, Smart Choices (Boston: Harvard Business School Press, 1999).
2. Adam Pash, “Microsoft’s Browser Comparison Chart Offends Anyone Who’s Ever Used Another Browser,” Lifehacker, June 20, 2009, http://www.lifehacker.com.au/2009/06/microsofts-browser-comparison-chartoffends-anyone-whos-ever-used-another-browser/.
3. U. S. Senate, Permanent Subcommittee on Investigations Committee on Homeland Security and Governmental Affairs, “Wall Street and the Financial Crisis: Anatomy of a Financial Collapse,” April 13, 2011, http://www.hsgac.senate.gov/imo/media/doc/Financial Crisis/FinancialCrisisReport.pdf?attempt=2.
4. Jesse Eisenger, “Misdirection in Goldman Sachs’s Housing Short,” New York Times DealBook, June 15, 2011, http://dealbook.nytimes.com/2011/06/15/misdirection-in-goldman-sachss-housing-short/.
5. J. D. Trout, “An Index of Honesty,” 2012. Loyola University, workingpaper.
6. Todd Rogers and Michael I. Norton, “The Artful Dodger: Answering the Wrong Question the Right Way,” Journal of Experimental Psychology: Applied 17, no. 2 (2011): 139–147.
7. Rogers and Norton, “The Artful Dodger.”
8. Todd Rogers, Francesca Gino, Michael I. Norton, Richard Zeckhauser, and Maurice Schweitzer, “Artful Dodging and Negotiation,”2013. Harvard University, working paper.
9. Garold Stasser, “Computer Simulation as a Research Tool: The DISCUSS Model of Group Decision Making,” Journal of Experimental Social Psychology 24, no. 5 (1988): 393–422; Garold Stasser and Dennis D. Stewart, “Discovery of Hidden Profiles by Decisionmaking Groups: Solving a Problem versus Making a Judgment,” Journal of Personality & Social Psychology 63, no. 3 (1992): 426–434; Garold Stasser and William Titus, “Pooling of Unshared Information in Group Decision Making: Biased Information Sampling During Discussion,” Journal of Personality & Social Psychology 48, no. 6 (1985): 1467–1478; Deborah H. Gruenfeld, Elizabeth A. Mannix, Katherine Y. Williams, and Margaret A. Neale, “Group Composition and Decision Making: How Member Familiarity and Information Distribution Affect Process and Performance,” Organizational Behavior & Human Decision Processes 67, no. 1 (1996): 1–15.
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1. Arthur Levitt, Take On the Street: What Wall Street and Corporate America Don’t Want You to Know. What You Can Do to Fight Back (New York: Random House, 2002).
2. Daniel J. Simons, “Current Approaches to Change Blindness,” Visual Cognition 7, nos. 1–3 (2000): 1–15.
3. Daniel J. Simons, Christopher F. Chabris, Tatiana T. Schnur, and Daniel T. Levin, “Evidence for Preserved Representations in Change Blindness,” Consciousness and Cognition 11 (2002): 78–97.
4. Для того чтобы предложенные на утверждение оценки соответствовали нашей задаче, утверждающим сообщили, что они будут выполнять свою задачу в два этапа, на одном из которых им предложат реальные оценки участников другого исследования. Благодаря этому мы могли манипулировать оценками, предоставленными утверждающим на первом этапе, не подводя никого из участников эксперимента.
5. Scott McGregor, “Earnings Management and Manipulation,” n. d., http://webpage.pace.edu/pviswanath/notes/corpfin/earningsmanip.html.
6. Catherine M. Schrand and Sarah L. C. Zechman, “Executive Overconfidence and the Slippery Slope to Financial Misreporting,”Journal of Accounting & Economics 53 (2012): 311–329.
7. Эта задача была взята из работы Марка Алперта (Marc Alpert) и Говарда Раффия (Howard Raffia) и адаптирована, “A Progress Report on the Training of Probability Assessors, in Judgment under Uncertainty: Heuristics and Biases, ed. Daniel Kahneman, Paul Slovic, and Amos Tversky (Cambridge, UK: Cambridge University Press, 1982).
8. Max H. Bazerman and Don A. Moore, Judgment in Managerial Decision Making, 8th ed. (New York: Wiley, 2013); Don A. Moore and Paul J. Healy, “The Trouble with Overconfidence,” Psychological Review 115, no. 2 (2008): 502–517. В этих источниках также рассматриваются условия, при которых можно предсказать, как возникнет недостаточная уверенность в себе.
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