Макс Базерман - Искусство замечать. Секреты наблюдательности истинных лидеров

9. See Bazerman and Moore, Judgment in Managerial Decision Making, for an overview of this literature.

10. Ulrike Malmendier and Geoffrey Tate, “CEO Overconfidence and Corporate Investment,” Journal of Finance 60, no. 6 (2005): 2661–2700.

11. “Former President and Former Vice-President of Kurzweil Applied Intelligence Sentenced to Prison for Roles in Securities Fraud Scheme,” PRNewswire, December 12, 1996, http://www.mackenty.com/stever/kan/sentenced.html.

12. Barry M. Staw, “Knee-deep in the Big Muddy: A Study of Escalating Commitment to a Chosen Course of Action,” Organizational Behavior and Human Decision Processes 16, no. 1 (1976): 27–44; Bazerman and Moore, Judgment in Managerial Decision Making.

13. “2011 UBS Rogue Trader Scandal,” Wikipedia, http://en.wikipedia.org/wiki/2011 UBS rogue trader scandal.

14. Mark Scott, “UBS Fined $47.5 Million in Rogue Trading Scandal,”New York Times DealBook, November 26, 2012, http://dealbook.nytimes.com/2012/11/26/ubs-fined-47–5-million-in-rogue-tradingscandal/.

15. Celia Moore, “Psychological Perspectives on Corruption,” in Psychological Perspectives on Ethical Behavior and Decision Making, ed. David De Cremer (Charlotte, NC: Information Age, 2009).

16. The Clinton-Lewinsky discussion is based on “Lewinsky Scandal,”Wikipedia, http://en.wikipedia.org/wiki/Lewinsky scandal.

1. Arthur Conan Doyle, Sherlock Holmes: Selected Stories (Oxford: Oxford University Press, 2008), 1–33.

2. Ilana Ritov and Jonathon Baron, “Reluctance to Vaccinate: Omission Bias and Ambiguity,” Journal of Behavioral Decision Making 3 (1990): 263–277; Jacqueline R. Meszaros, David A. Asch, Jonathan Baron, John Hershey, Howard Kunreuther, and Joanne Schwartz– Buzaglo, Cognitive Processes and the Decisions of Some Parents to Forego Pertussis Vaccination for Their Children,” Journal of Clinical Epidemiology 49 (1996): 697–703.

3. Peter Schmidt, “Children of Alumni Are Uniquely Harmed by Admissions Preferences, Study Finds,” Chronicle of Higher Education, April 6, 2007.

4. “The Curse of Nepotism,” Economist, January 8, 2004.

5. Там же.

6. Thomas J. Espenshade, Chang Y. Chung, and Joan L. Walling,“Admission Preferences for Minority Students, Athletes, and Legacies at Elite Universities,” Social Science Quarterly 85 (December 2004):1422–1446.

7. Michael Hurwitz, “The Impact of Legacy Status on Undergraduate Admissions at Elite Colleges and Universities.” Economics of Education Review, 30, no. 3 (2011): 480–492.

8. Jerome Karabel, The Chosen: The Hidden History of Admission and Exclusion at Harvard, Yale, and Princeton (Boston: Houghton Mifflin, 2005).

9. Barry J. Nalebuff and Ian Ayres, Why Not? How to Use Everyday Ingenuity to Solve Problems Big and Small (Boston: Harvard Business School Press, 2003); Steve Selvin, letter to the editor, American Statistician 29, no. 3 (1975): 67; Marilyn vos Savant, “Ask Marilyn,”Parade, December 2, 1990; Marilyn vos Savant, “Ask Marilyn,”Parade, September 8, 1990; Marilyn vos Savant, “Ask Marilyn,”Parade, February 17, 1991.

10. Avishalom Tor and Max H. Bazerman, “Focusing Failures in Competitive Environments: Explaining Decision Errors in the Monty Hall Game, the Acquiring a Company Game, and Multiparty Ultimatums,” Journal of Behavioral Decision Making 16 (2003): 353–374.

1. Mark Gimein, “ At Swoopo, Shopping’s Steep Spiral Into Addiction,”Washington Post. July 12, 2009, http://articles. washingtonpost.com/2009–07–12/business/368113841 members-bid-auction-bid-butler.

2. Martin Shubik, “The Dollar Auction Game: A Paradox in Noncooperative Behavior and Escalation,” Journal of Conflict Resolution 15, no. 1 (1971): 109–111.

3. Мои бывшие студенты вспомнят, что я сперва продавал на аукционе 20 долларов со ставкой в 1 доллар, но около 2005 года перешел на банкноты номиналом в 100 долларов.

4. Деньги я передаю в благотворительные фонды или жертвую на напитки для встреч бывших выпускников, но студенты во время аукционов этого не знают.

5. Gimein, «Swoopo».

6. Richard Thaler, “Paying a Price for the Thrill of the Hunt,” New York Times, November 14, 2009, http://www.nytimes.com/2009/11/15/business/economy/15view.html.

7. Ned Augenblick, “Consumer and Producer Behavior in the Market for Penny Auctions: A Theoretical and Empirical Analysis,”December 2012, неопубликованная статья, http://faculty.haas.berkeley.edu/ned/Penny_Auction.pdf.

8. Harry Markopolos, No One Would Listen: A True Financial Thriller (Hoboken, NJ: Wiley, 2010).

9. Diana B. Henriques, The Wizard of Lies: Bernie Madoff and the Death of Trust (New York: Times Books, 2011).

10. Markopolos, No One Would Listen.

11. Отчасти информация в этом разделе адаптирована из работы Дипака Малхотры (Deepak Malhotra)“Too Big to Trust: Conceptualizing and Managing Stakeholder Trust in the Post-Bailout Economy,” 2011, working paper, Harvard Business School.

12. Nicholas D. Kristof, “A Banker Speaks, with Regret,” New York Times, November 30, 2011, http://www.nytimes.com/2011/12/01/opinion/kristof-a-banker-speaks-with-regret.html.

1. Sheila McNulty, “BP Memo Criticises Company Leadership,”Financial Times, December 17, 2006.

2. Tony Hayward, “Entrepreneurial Spirit Needed.” Stanford Business School via Stanford University, May 12, 2009.

3. Clifford Krauss, “Oil Spill’s Blow to BP’s Image May Eclipse Costs,”New York Times, April 29, 2010.

4. Tim Webb, “BP Boss Admits Job on the Line over Gulf Oil Spill,”Guardian, May 13, 2010.

5. Greg Palkot, “Gulf Spill: BP Chief Talks,” FoxNews.com, May 18, 2010, http://liveshots.blogs.foxnews.com/2010/05/18/gulf-spill-bpchief-talks/.

6. “BP Chief Apologizes for ‘I’d Like My Life Back’ Comment,” AFP, June 2, 2010, http://www.google.com/hostednews/afp/article/ALeqM5jTQVdQPfD7xEKyXtRlVNePp4eVMw.

7. “BP Chief Apologizes for ‘I’d Like My Life Back’ Comment.”

8. Suzanne Goldberg, “If He Was Working for Me I’d Sack Him’: Obama Turns Up Heat on BP Boss,” Guardian, June 8, 2010, http://www.guardian.co.uk/business/2010/jun/08/bp-deepwater-horizon-obama.

9. Данный анализ не является политическим комментарием, это анализ неспособности фонда думать на шаг вперед в данной ситуации.

10. Pam Belluck, Jennifer Preston, and Gardiner Harris, “Cancer Group Backs Down on Cutting Off Planned Parenthood,” New York Times, February 3, 2012.

11. Editorial, “A Painful Betrayal,” New York Times, February 2, 2012.

12. George Akerlof, “The Market for Lemons: Qualitative Uncertainty and the Market Mechanism,” Quarterly Journal of Economics 89 (1970): 488–500.

13. George A. Akerlof, “Writing the ‘The Market for “Lemons”’: A Personal and Interpretive Essay,” Nobelprize.org, November 14, 2003, http://www.nobelprize.org/nobel prizes/economics/laureates/2001/akerlof-article.html.

14. Max H. Bazerman and William F. Samuelson, “I Won the Auction but Don’t Want the Prize,” Journal of Conflict Resolution 27, no. 4 (1983): 618–634.

15. Bazerman and Samuelson, “I Won the Auction but Don’t Want the Prize.”

16. Eyal Ert, Stephanie Creary, and Max H. Bazerman, “Cynicism in Negotiation: When Communication Increases Buyers’ Skepticism,”2013. Harvard Business School, working paper.

1. Хотя все данные о магазинах Walmart, которые я использую, доступны в открытых источниках, следует отметить, что я был свидетелем-экспертом в деле Melvin v. Walmart, Inc.

2. Показания Марты Ландерс (Martha Landers), бывшего члена команды контроля качества Blitz и исполнительного ассистента генерального директора Blitz в 2012 году, в деле Карен Гено-Корнеги лично и от имени всех выгодоприобретателей от неправомерной гибели Мэтью Дилана Корнеги Плейнтиффа против Blitz U. S.A., Inc., Walmart, Inc. и Discovery Plastics, LLC.

3. Показания покупателя Walmart Родерика Стэкли (Roderick Stakley) в 2012 году в деле Карен Гено-Корнеги лично и от имени всех выгодоприобретателей от неправомерной гибели Мэтью Дилана Корнеги Плейнтиффа против Blitz U. S.A., Inc., Walmart, Inc. и Discovery Plastics, LLC.

4. Marla Felcher, “Protect Our Children… from Their Toys? Warning: Buy Toys at Your Own Risk,” Walmart Watch, http://walmartwatch.com/wp-content/blogs.dir/2/files/pdf/danger_for_sale.pdf, 7.

5. Renee Dudley and Arun Devnath, “Walmart Nixed Paying Bangladesh Suppliers to Fight Fire,” City Wire, December 5, 2012, http://thecitywire.com/node/25425.

6. Andrew Pollack, “Questcor Finds Profits, at $28,000 a Vial,” New York Times, December 29, 2012, http://www.nytimes.com/2012/12/30/business/questcor-finds-profit-for-acthar-drug-at-28000-a-vial.html?pagewanted=all&r=0.

7. Alex Berenson, “A Cancer Drug’s Big Price Rise Is Cause for Concern,”New York Times, March 12, 2006, http://www.nytimes.com/2006/03/12/business/12price.html?pagewanted= print&r=0.

8. Neeru Paharia, Karim S. Kassam, Joshua D. Greene, and Max H. Bazerman, “Dirty Work, Clean Hands: The Moral Psychology of Indirect Agency,” Organizational Behavior and Human Decision Processes 109 (2009): 134–141.

9. См. Bazerman and Moore, Judgment in Managerial Decision Making.

10. David Segal, “Selling It with Extras, or Not at All,” New York Times, September 8, 2012, http://www.nytimes.com/2012/09/09/your-money/sales-incentives-at-staples-draw-complaints-the-haggler.html?pagewanted=all.

11. “Staples Complaint: Staples Refusing to Sell to Customers WhoWon’t Buy Their Service Plan!” My3cents.com, March 9, 2009, http://www.my3cents.com/showReview.cgi?id=50762.

12. Bazerman and Tenbrunsel, Blind Spots.

13. Denise Gellene, “Sears Drops Car Repair Incentives: Retailing. The Company Says ‘Mistakes Have Been Made’ in Its Aggressive Commission Program. But Some Sales Quotas Will Remain in Place,”Los Angeles Times, June 23, 1992, http://articles.latimes.com/1992–06–23/business/fi-900_1_sales-quotas.

14. Carolyn Chen, “Asians Too Smart for Their Own Good?” New York Times, December 29, 2012, http://www.nytimes.com/2012/12/20/opinion/asians-too-smart-for-their-own-good.html.

15. Thomas J. Espenshade and Alexandria Walton Radford, No Longer Separate, Not Yet Equal: Race and Class in Elite College Admission and Campus Life (Princeton, NJ: Princeton University Press, 2009).