Ольга Азарова - Я Вам пишу... Деловые и личные письма по-английски и по-русски

Would you please send the shipping and other documents to National Credit Bank, Moscow, Tretjakovskaja ulitza 5.

Не могли бы Вы прислать документы на доставку и все остальные в Банк Национальный кредит по адресу

We would like to confirm that payment is to be made by letter of credit which we have already applied to the bank.

Мы бы хотели подтвердить, что оплата должна быть произведена безотзывным аккредитивом, который мы уже поместили в банк.

5. Укажите сроки и условия доставки.

The order is subject to delivery before July 31, 2004, and we reserve the right to cancel the order.

Заказ предполагает доставку до 31 июля 2004 года, и мы оставляем за собой право на аннулирование заказа.

We hope that you can meet our delivery deadline of June 30, 2004.

Мы надеемся, что Вы сумеете выполнить условия доставки до 30 июня 2004 г.

6. Стандартное окончание письма.

7. Ваши подпись, имя, должность.

Золотое правило:

Начиная с п.2.5 Заказ строка Тема письма = Subject line становится обязательной!

Пример 1.

Заказ внедорожных велосипедов.

Dear Mr. Sinatra

Order (No 123-ASD) for 50 Off Road bicycles

We thank you for your letter of May 10, in which you enclosed your catalogue and price list.

We have contacted Mr Sonin, as you suggested and his demonstration of the Off Road bicycle convinced us that this model will meet our requirements. Your offer of an 18% trade discount, with a further discount for bulk orders, is also satisfactory. We are therefore placing an order for 50 Off Road bicycles. We enclose our official order form No 123– ASD.

We discussed terms of payment with Mr Sonin and would like to confirm that payment is to be made by Documentary Credit. Our bank will issue a Documentary Credit in your favour CIF Toronto. You will be informed through your own bank of the type and number of documents that you must prepare.

Delivery by July 31 is essential, and we reserve the right to cancel the order and/or return the shipment at your risk and expense at any time after this date.

We look forward to receiving the shipment and doing business with you in future.

Sincerely yours,

Пример 2. Заказ мониторов.

Dear Mr. Pirat

Our order N° 123-ASD for 50 «Thinkinf Screens

We thank you for your letter of April 30, in which you enclosed your latest price list and catalog.

We are sure that the quoted terms, including a 12% trade discount are acceptable, and our visit to your display at the EXPO-2004 in Hannover convinced us that the «Thinking Screen» will satisfy our requirements.

We therefore send our official order form No 123-ASD for 50 «Thinking Screens».

We suggest that payment should be done by Documentary Credit. We will instruct our bank to open a Documentary Credit in your favour. The terms are CIF Moscow, and your own bank will inform you of the type and number of documents required.

This order is subject to delivery before August 31, 2004 and we reserve the right to cancel the order and/or return the goods at your own risk and expense at any time after that date.

We look forward to receiving our order and doing further business with you in future.

Yours sincerely,

Пример 3. Заказ компьютеров и периферии.

Dear Mr. Chau-chau

Your quotation from September 29, 2004

Referring to your offer from September 29, 2004, we are pleased to place the following order with you:

30 Personal Computers PC-Fentium6,

30 Computer Screens Type «Magic Rainbow»,

30 Keyboards Type «Ergonomic-5,

30 Mouses Type «Wireless & Fast».

We enclose an official purchase order form for the mentioned above hardware.

The order will call for a Pro-Forma invoice, which should include full details of descount, freight and insurance.

We would like to point out that delivery is to be effected no later than October 18, 2004.

We are relying on you to see that this order is executed promptly and in accordance with our instructions.

Yours sincerely,

Encl.

Для таких писем тоже существует стандартный план:

1. Выразите благодарность за заказ продукта.

We thank you for your order 123– ASD for 50 Off Road bicycles, which we received today.

Спасибо за Ваш заказ 123– ASD на 50 внедорожных велосипедов, который мы получили сегодня.

Thank you for your order of 21st May for 50 Off Road bicycles….

Спасибо за Ваш заказ от 21 мая на 50 внедорожных велосипедов.

I am writing you concerning your order, No 123– ASD, which you placed four weeks ago.

Я пишу Вам по поводу Вашего заказа No 123– ASD, который Вы сделали 4 недели тому назад.

We thank you for your order, which we acknowledge as follows…

Мы благодарим Вас за Ваш заказ, который мы подтверждаем следующим...

2. Подтвердите возможность поставки, размеры скидки, другие важные условия сделки, особенно если по ним были разногласия.

We are glad to confirm that we can supply the above order.

Мы рады подтвердить, что готовы выполнить вышеупомянутый заказ.

We can confirm that we are able to supply the above order from stock.

Мы рады подтвердить, что готовы отгрузить со склада… согласно вышеупомянутому заказу.

We do confirm a 15% trade discount…

Мы подтверждаем, что предоставляем Вам 15% торговую скидку...

4. Укажите, что отгрузка товара будет произведена, как только банк даст подтверждение об оплате заказа. Сообщите об отгрузке товаров, если она уже произведена. Обратите внимание заказчика на важные подробности, которые могут быть полезными.

The goods will be dispatched on receipt of...

Товары будут отгружены по получению...

We will send items immediately as soon as we have received...

Мы немедленно отгрузим (вышлем) товары, как только получим...

We are pleased to inform you that the goods have today been dispatched by air.

Мы рады сообщить Вам, что товары были отправлены сегодня самолетом.

We assure that your instructions will be carefully observed.

Мы заверяем, что Ваши требования будут выполнены должным образом.

We are pleased to advice you that...

Мы рады сообщить Вам, что...

We would like to advice you that your order has been shipped on the SS Baltika and should reach you within next ten days.

Мы бы хотели сообщить Вам, что Ваш заказ был отгружен на судно Балтика и должен поступить к Вам в течение следующих 10 дней.

Could we ask you to please confirm the safe arrival of the goods?

Пожалуйста, подтвердите благополучное прибытие груза (товаров)!

Не могли бы мы попросить Вас подтвердить благополучное прибытие груза (товаров)?

5. Стандартное окончание письма с надеждой на совместный бизнес в будущем.

We look forward to hearing that your order has arrived safely and to doing business with you in future.

Мы надеемся, что груз прибудет благополучно, и мы будем успешно работать вместе в будущем.

We trust that this first order will lead to further business.

Мы надеемся, что этот первый заказ станет началом взаимовыгодного сотрудничества.

5. Ваша подпись, имя, должность.

Пример 1. Подтверждение получения и готовности выполнить заказ с указанием сроков отгрузки.

Dear Mr Sinatra

Your order (No123-ASD) for 50 Off– Road bicycles

We thank you for your order for 50 Off– Road bicycles, we received today.

We are glad to confirm that we can supply the above order from stock, and we enclose a pro– forma invoice for the goods, CIF Toronto.

The order will be dispatched as soon as we have received confirmation of your Documentary Credit from National Credit Bank in Moscow. We have already contacted our forwarding agent to make arrangements for the transportation of the goods, and we assure you that we can meet your delivery deadline of July 31, 2004.

We look forward to hearing of the safe arrival of your order and to doing business with you.

Yours sincerely,

Пример 2. Подтверждение отгрузки заказанных велосипедов с приложением инвойса.

Dear Mr Sinatra

Your order (No123-ASD) for 50 bicycles

We are pleased to acknowledge your order and inform you that the goods have today been dispatched by air. Further detail such as packing and terms for payment can be found in our invoice No 56-Ca39 enclosed in duplicate.

We look forward to receiving your payment by bank transfer or check.

Could we ask you please to confirm the safe arrival of the goods?

Sincerely,

Encl: invoice

Пример 3.

Dear Mrs Smith

Your order (No123-ASD) for 50 «Thinking Screens»

We thank you for your order, No123– ASD, for 50 «Thinking Screens», which we received yesterday. We are glad to hear that you were impressed with the demonstration given by Mr Sonin.

We are pleased to be able to confirm that we can supply the order from stock, and we enclose a pro-forma invoice for the goods, CIF Vancouver.

The goods will be dispatched when our bank confirms the Documentary Credit. You may rely on us to carry out the instructions in the Documentary Credit in full, and we can assure you that the goods will be delivered before 1 July, 2004.