Т. Шелкова - Как вести беседу по телефону

There seems to be some interruption (interference) in our connection with Chicago. Вероятно, прервалась связь с Чикаго.

I’ll call you back as soon as there is another circuit open. Я вам позвоню, как только освободится другая линия.

I’ll ring you as soon as I have your party again. Я позвоню вам, как только ответит ваш номер.

18. I can’t get through. Я не могу дозвониться.

Go ahead, please. Говорите, пожалуйста.

A — APPLE

В — BEN

С — CHARLY

D — DONALD

E — ENGLAND

F — FREDDY

G — GEORGE

H — HARRY

I — INDIA

J — JANE

К — KATE

L — LONDON

M — MOTHER

N — NICHOLAS

Q — QUEEN

R — ROGER

S — SUGAR

T — TOMMY

U — UNCLE

О — ORANGE

P — PETER

V — VICTOR

W — WARM

X — X-RAY

Y — YELLOW

Z — ZEBRA

I. Read the flashes of telephone conversations and pay attention to telephone phrases.

II. Rehearse these dialogues in pairs.

III. Find equivalents in these dialogues for the following sentences.

1. Говорит Суриков. 2. Соединяю. 3. Говорит Иванов. 4. Вы не могли бы соединить меня с г-ном Соколовым? 5. Номер занят. 6. Г-н Джоунз разговаривает по другому телефону. 7. Извините, что я заставил вас ждать. 8. Г-на Иванова сейчас нет. 9. Подождите минутку, пожалуйста. 10. Я позвоню еще раз позже. 11. Его номер не отвечает. 12. Добавочный, пожалуйста. 13. Добавочный 32, пожалуйста. 14. Занят. 15. Вы ошиблись номером. 16. Простите за беспокойство. 17. Здесь нет никого по фамилии Смит. 18. Извините за беспокойство. 19. Вы меня слышите? 20. Все время появляется какой-то шум. 21. Мы почти не слышали друг друга. 22. Нас разъединили. 23. Я хочу заказать разговор с Москвой на 9 часов вечера. 24. Вы хотите вызвать определенное лицо? 25. Вы заказываете разговор в кредит? 26. Я вам позвоню, как только ответит ваш номер. 27. Я не могу дозвониться. 28. Говорите, пожалуйста.

IV. Fill in the missing remarks.

1. A: May I speak with Mr Bell?

B: …

A: Could I leave a message for him?

B: …

2. A: Is this 347-5166?

B: …

A: This is Buchnev from the USSR Embassy.

B: …

3. A: Messrs. Smith O Son Ltd. Good morning.

B: …

A: Sorry. The line is busy.

4. A: Sorry. Mr Foot is on the other line. Will you hold on, please?

B: …

5. A: …

B: I’ll call back later.

6. A: Sorry to have kept you waiting. Now I’m putting you through.

B: …

7. A: Is there any message?

8. A: …

B: Hold on, please. I’ll see if he is in.

9. A: Sorry. Mr Bradley is not available. Would you like to leave a message?

B: …

10. A: Sorry. There is no reply at his number.

11. A: May I have extension 75, please?

B: …

A: Well, yes, if it doesn’t take too long.

12. A: I’m sorry. I didn’t catch your name. Will you spell it, please.

B: …

13. A: You’ve got the wrong number.

B: …

A: That’s all right.

14. A: …

B: This is 520-4824. But there is no one by the name of Scott here.

15. A: Hello, hello… I can’t hear what you are saying.

B: …

16. A: Operator, I’ve been disconnected with my caller. Could you help me?

O: …

17. A: I want to place a call at Leningrad.

O: …

A: 274-20-18.

O: Is it a credit card call?

A: …

18. O: Would you like to make a person-to-person call?

A: …

19. O: Will you accept a collect call from Mr Dowden?

A: …

20. A: There appears to be some interference in our connection with Moscow. Could you do anything about it?

O: …

V. Spell the names on the phone.

Костиков, Рязанов, Орлов, Ордынский, Соловьев, Бардин, Соколов, Иванов, Дарский, Кружковский, Петров, Бучнев.

Secretary: Two-four-nine; double eight-double two.

Mr Ivanov: I would like to make an appointment with Mr Jeffries. This is Mr Ivanov speaking.

Secretary: Oh, yes, Mr Ivanov. Good morning. I’ll get his schedule. Are you there?

Mr Ivanov: Yes.

Secretary: When would you like to come, Mr Ivanov?

Mr Ivanov: Tomorrow, if possible.

Secretary: I’m afraid he’s tied up tomorrow. Is it urgent? If it is, perhaps we could fit you in somewhere.

Mr Ivanov: No, it isn’t that urgent. Is the day after tomorrow possible?

Secretary: What time would you like to come?

Mr Ivanov: As late as possible in the afternoon.

Secretary: I’m sorry, that afternoon’s full too. How is Friday afternoon at five?

Mr Ivanov: Yes, that’s perfect, thank you. Good-bye.

Mr Zonov: Hello. Is this Mr Summerset? This is Mr Zonov speaking.

Mr Summerset: Hello. How are you?

Mr Zonov: Fine, thanks. Pretty busy. How are you, Mr Summerset?

Mr Summerset: O.K. I can’t complain.

Mr Zonov: Glad to hear that. There is something I’d like to talk to you about. Can we meet early next week?

Mr Summerset: Sure, with pleasure.

Mr Zonov: Could you come in my office, say, on Monday afternoon?

Mr Summerset: Let me consult my schedule. Yes, I guess it’ll be all right. What time do you suggest?

Mr Zonov: Suppose we make it 3.30. Will it suit you?

Mr Summerset: Yes, that’s fine.

Mr Petrov: Hello. May I speak to Mr Ward, please?

Mr Ward: Speaking. Who is it, please?

Mr Petrov: Good morning, Mr Ward. This is Petrov, Mr Gromov’s assistant. Mr Gromov had to fly to Chicago on urgent business last night. He could not see you personally and so he asked me to get in touch with you instead and settle the matter you discussed.

Mr Ward: Sure, Mr Petrov. I’ll tell you what. Could you come over to my office, say, about 4 o’clock? Mr Petrov: Yes, that’s fine for me, Mr Ward. I’ll be there.

Mr Ward: O.K., I’ll be expecting you. And I can give you a ride afterwards.

Mr Nikolaev: Is that Dr Morton’s office?

Secretary: Yes, sir.

Mr Nikolaev: This is Nikolaev speaking. Could I have an appointment with the doctor in the middle of next week, please?

Secretary: Just a minute, sir: I’ll check his schedule. Will Wednesday be all right?

Mr Nikolaev: Yes, it’s fine. What time, please?

Secretary: Wednesday, at 6 p.m.

Mr Nikolaev: Thank you. Good-bye.

Secretary: Thank you, sir. Good-bye.

Mr Nikolaev: Good morning. Could I speak to Dr Williams’ secretary, please?

Secretary: Speaking.