Фонс Тромпенаарс - 100 ключевых моделей и концепций управления

Snowden, D. J., Boone, M. E. (2007) ‘A Leader’s Framework of Decision Making’, Harvard Business Review , November, pp. 69–76.

Solis, B. (2011) Engage! The Complete Guide for Brands and Businesses to Build, Cultivate, and Measure Success in the New Web , Hoboken, John Wiley.

Solis, B. (2013) What’s the Future of Business: Changing the Way Businesses Create Experiences , Hoboken, John Wiley.

Sollish, F., Semanik, J. (2012) The Procurement and Supply Manager’s Desk Reference , Hoboken, John Wiley.

Søndergaard, M. (1994) ‘Hofstede’s Consequences: A Study of Reviews, Citations and Replications’, Organization Studies , 15: pp. 447–456.

Spinelli, S., Neck, H. M., Timmons, J. (2006) ‘The Timmons Model of the Entrepreneurial Process’, Entrepreneurship: The Engine of Growth , edited by Habbershon, T. G., Minniti, M., Rice, M. P., Spinelli, S., Zacharakis, A., Westport, Praeger.

Stahl, G. K., Maznevski, M. L., Voigt, A., Jonsen, K. (2009) ‘Unravelling the Effects of Cultural Diversity in Teams: A Meta-Analysis of Research on Multicultural Work Groups’, Journal of International Business Studie s, 41:4, pp. 690–709.

Stapenhurst, T. (2009) The Benchmarking Book , Oxford, Butterworth-Heinemann.

Stern, C. W., Deimler, M. S. (2006) The Boston Consulting Group on Strategy , 2nd ed., Hoboken, John Wiley.

Stiglitz, J. (2003) Globalization and its Discontents , New York, W. W. Norton & Company.

Storm, C. M. (1987) ‘Competitie en competentie: van vier P’s naar drie R’s’, Harvard Holland Review , 12, pp. 7–17.

Sun-Tzu (1963) The Art of War (translation by Griffith) Oxford, Oxford University Press.

Sutherland, J., Schwaber, K. (2012) Software in 30 Days: How Agile Managers Beat the Odds, Delight Their Customers, And Leave Competitors In the Dust , Hoboken, John Wiley.

Strelecky, J. (2008) The Big Five for Life: Leadership’s Greatest Secret , New York, Macmillan.

Swensen, D. F. (2009) Pioneering Portfolio Management: An Unconventional Approach to Institutional Investment , New York, The Free Press.

Tague, N. R. (2005) Quality Toolbox , Milwaukee, Quality Press.

Tannenbaum, R., Schmidt, W. H. (1958) ‘How to Choose a Leadership Pattern’, Harvard Business Review , 36(2): pp. 95–101.

Taylor, F. W. (1914) The Principles of Scientific Management , New York, Harper Business Essentials.

Thijssen, J., Van der Heijden, B., Rocco, T. (2008) ‘Toward the Employability-Link Model: Current Employment Transitions to Future Employment Perspectives’, Human Resource Development Review , 7:2, pp. 165–83.

Treacy, M., Wiersema F. (1993) ‘Customer Intimacy and Other Value Disciplines’, Harvard Business Review , pp. 83–93.

Treacy, M., Wiersema F. (1995) The Discipline of Market Leaders , New York, Perseus.

Trompenaars, F., Hampden-Turner, C. (2004) Managing People Across Cultures , West Sussex, Capstone.

Trompenaars, F., Hampden-Turner, C. (2009) Innovating in a Global Crisis: Riding the Whirlwind of Recession , Oxford, Infinite Ideas.

Trompenaars, F., Hampden-Turner, C. (2010) Riding the Waves of Innovation: Harness the Power of Global Culture to Drive Creativity and Growth , New York, McGraw-Hill.

Trompenaars, F., Hampden-Turner, C. (2012) Riding The Waves of Culture: Understanding Diversity in Global Business (3rd edition), New York, McGraw-Hill.

Trompenaars, F., Prud’homme, P. (2005) Managing Change Across Corporate Cultures , London, John Wiley.

Trompenaars, F., Voerman, E. (2009) Servant Leadership Across Cultures , Oxford, Infinite Ideas.

Trompenaars, F., Woolliams, P. (2004) Business Across Cultures , New York, John Wiley.

Trompenaars, F., Woolliams, P. (2009) ‘Towards a Generic Framework of Competence for Today’s Global Village’, The SAGE Handbook of Intercultural Competence , edited by D. K. Deardorff, Thousand Oaks, Sage.

Tuckman, B. W. (1965) ‘Developmental Sequence in Small Groups’, Psychological Bulletin , 63(6): pp. 384–399.

Tuckman, B. W., Jensen, M. C. (1977) ‘Stages of Small-Group Development Revisited’, Group and Organization Studies , 2:4, pp. 419–427.

Tupes, E. C., Christal, R. E. (1961) ‘Recurrent personality factors based on trait ratings’, (Technical Report No. ASD-TR-61-97), Personnel Research Lab Lackland AFB TX.

Ulrich, D. (1997) Human Resource Champions: The Next Agenda for Adding Value and Delivering Results , Boston, Harvard Business School Press.

Ulrich, D., Brockbank, W. (2005) The HR Value Proposition , Boston, Harvard Business School Press.

Ulrich, D., Younger, J., Brockbank, W., Ulrich, M. (2012) HR from the Outside in: Six Competencies for the Future of Human Resources , New York, McGraw-Hill.

Vakratsas, D., Ambler, T. (1999) ‘How Advertising Works: What do we Really Know?’, The Journal of Marketing , 63:1, pp. 26–43.

Van der Heijde, C., Van der Heijden, B. (2006) ‘A Competence-Based and Multidimensional Operationalization and Measurement of Employability’, Human Resource Management , 45:3, pp. 449–476.

Van Dierendonck, D. (2011) ‘Servant Leadership: A Review and Synthesis’, Journal of Management , 37:4, pp. 1228–1261.

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von Clausewitz, C. (1991) On War (translated by Col. J. J. Graham), New York, Dorset Press.

Vullings, R., Spaas, G., Byttebier, I. (2009) Creativity Today: Insight, Inspiration and Practise for Enhancement of Your Creativity , Amsterdam, BIS Publishers.

Warfel, T. Z. (2009) Prototyping: A Practitioner’s Guide , New York, Rosenfeld Media.

Waterman Jr., R. H., Peters, T. J., Phillips, J. R. (1980) ‘Structure is not Organization’, Business Horizons , 23(3): 14–26.

Weihrich, H. (1982) ‘The TOWS Matrix — a Tool for Situational Analysis’, Long Range Planning , 15:2, pp. 54–66.

Weisberg, R. W. (2006) Creativity: Understanding Innovation in Problem Solving, Science, Invention, and the Arts , Hoboken, John Wiley.

Welch, J. (2005) Winning , New York, HarperCollins.

Welch, M. (2011) ‘The Evolution of the Employee Engagement Concept: Communication Implications’, Corporate Communications: An International Journal , 16:4, pp. 328–346.

Welch, M., Jackson, P. R. (2007) ‘Rethinking Internal Communication: A Stakeholder Approach’, Corporate Communications: An International Journal , 12(2), 177–198.

Wells, P. E. (2013) Business Models for Sustainability , Cheltenham, Edward Elgar Publishing.

White, C. M. (2012) Social Media, Crisis Communication, and Emergency Management: Leveraging Web 2.0 Technologies , Boca Raton, Taylor & Francis.

Williams, B., Hummelbrunner, R. (2011) Systems Concepts in Action: A Practitioner’s Toolkit, Stanford , Stanford University Press.

Wilson, A., Zeithaml, V. A., Bitner, M. J., Gremler, D. D. (2012) Services Marketing (2nd European Edition), Maidenhead, McGraw-Hill.

de Wit, B., Meyer, R. (2010) Strategy: Process, Content: Context: An International Perspective , Minneapolis, West Publishing Company.

Wongrassamee, S., Simmons, J. E. L., Gardiner, P. D. (2003) ‘Performance Measurement Tools: The Balanced Scorecard and the EFQM Excellence Model’, Measuring Business Excellence , 7:1, pp. 14–29.

Wood, J. T. (2013) Interpersonal Communication: Everyday Encounters (7th Ed.), Boston, Wadsworth.

Yunus, M. (2003) Banker to the poor: the story of the Grameen bank , London, Oram Press.

Zacharakis, A., Spinelli, S., Timmons, J. A. (2011) Business Plans that Work: A Guide for Small Business , New York, McGraw-Hill.

Zichermann, G., Cunningham, C. (2011) Gamification by Design: Implementing Game Mechanics in Web and Mobile Apps , Sebastopol, O’Reilly.

Zurawicki, L. (2010) Neuromarketing: Exploring the Brain of the Consumer , Heidelberg, Springer.

Ниже представлены источники, на основе которых мы визуализировали шесть теорий и моделей, включенных в нашу комплексную модель эффективности деятельности, плюс 32, предложенные в части, посвященной реализации. Чтобы эти сложные теории стали доступнее, мы сопроводили их описание иллюстрациями. Рисунки к 55 из 100 моделей основаны на иллюстрациях авторов, хотя зачастую мы добавляли персонажей или символы, что позволяло лучше донести основную мысль. В этом случае мы сопровождаем иллюстрации ремаркой «Источник» (Taken from). Для оставшихся 45 моделей нам пришлось проявить творческий подход, чтобы выразить суть в иллюстрации: авторы моделей не представили собственные идеи графически. В этом случае мы указываем: «По материалам» (Interpretation of ideas found in).

1. Interpretation of ideas found in: Freeman, R. E., Harrison, J. S., Wicks, A. C., Parmar, B. L., de Colle, S. (2010) Stakeholder Theory — The State of the Art , Cambridge, Cambridge University Press.

2. Taken from: Barrett, R. (2006) Building a Values-Driven Organization: A whole system approach to cultural transformation , Oxford, Butterworth-Heinemann.

3. Interpretation of ideas found in: Anderson, R. C., White, R. (2011) Business Lessons from a Radical Industrialist , Hampshire, St. Martin’s Press.

4. Interpretation of ideas found in: Prahalad, C. K. (2004) The Fortune at the Bottom of the Pyramid: Eradicating Poverty through Profits . Philadelphia, Wharton School Publishing.

5. Interpretation of ideas found in: McDonough, W., Braungart, M. (2002) Cradle to Cradle, remaking the way we make things , New York, North Point Press, and www.c2ccertified.organd www.cradletocradle.com.

6. Taken from: Hart, S. L., Milstein, M. B. (2003) ‘Creating Sustainable Value’, Academy of Management Executive , vol. 17, No.2, pp. 56–67.

7. Interpretation of ideas found in: Trompenaars, F., Woolliams, P. (2010) ‘Re-Defining Sustainability for Long-Term Success’, Intercultural Management Quarterly , Winter 2010, vol. 11, No. 01.

1. Taken from: Csikszentmihalyi, M. (1990) Flow: The Psychology of Optimal Experience , New York, Harper & Row. (Чиксентмихайи М. Поток. Психология оптимального переживания. — М.: Альпина нон-фикшн, 2017.)

2. Interpretation of ideas found in: Kirton, M. J. (1976) ‘Adaptors and innovators: A description and measure’, Journal of Applied Psychology , 61, pp. 622–629, and www.kaicentre.com.