Сирена Мердек-Стерн - Деловые приемы и встречи на английском: визиты, сотрудничество и профессиональные контакты

l) How do you do. I’m...

m) We met at a meeting last year.

n) Thank you that’s very kind of her. Please give her mine when you next see her.

o) Thank you and here’s mine.

p) Thank you, I’d love one / No, thank you, I’ve just had one / No, thank you, I don’t drink coffee.

q) That would be lovely.

Упражнение 5 c. 19

Well, I arrived at the office well past Ю. The appointment was for Ю o’clock but I thought “the French quarter of an hour!” (I) Upon arrival I met the Managing Director, (a really clued in bloke) (2), said “Morning! (3) How are you?” (4), and shook his hand. (I must admit I was rather surprised as we were on first name terms straight awav!) (5). I told everyone that I was very happy to meet them (6) and was then introduced to other members of staff, including Jane (do you remember her?), who I kissed on both cheeks (7) because I had met her a few times before. She asked me how I was, and I replied “fine” (8). Then I asked her how she was and she said “Not too good, I’m afraid”, so I answered “Oh” (9). She thanked me for yesterday’s e-mail with the enclosed report and I answered “OK” (Ю). I then trod on her toe and said “Excuse me” (11).

That evening we went out for a drink in a really trendy (l 2) bar. I was late again so said “I’m sorry I’m late” (13) (I was under the impression I ought to have said something different!). They all said “It’s quite all riqht”(l4) and I didn’t understand that really. I met several new people and I thought I would practise my English so said “Hello. Mrs” (15), and “Good night. Mr” (16), but this didn’t seem to go down too well. Then I went round the group and shook hands with everyone I already knew. (17) Jane said “Can I get you a drink?” so I answered “Yes, that’s a wicked idea” (18) and decided to chat her out (19). When it was time to go home, I went round the group and shook hands again. (20) Then I went off to the hotel to chill up. (21)

1. English-speaking people are usually on time!

2. Clued up = сведущий / bloke = type/тип (for a Managing Director!)

3. Morning is informal for Good morning.

4. He should have said “How do you do?”?

5. English-speaking people often use first names very fast to the surprise of a lot of Europeans.

6. You are “pleased” or “glad” to meet someone, not happy.

7. It is unusual to kiss someone with whom you have a business relationship.

8. The reply should be “Fine, thanks, and you?”

9. The reply should be “I’m sorry to hear that”, or something similar.

10. The correct answer to “thank you” is “not at all” or “you’re welcome”?

11. It should be “sorry”!

12. Trendy = модный

13. This should be followed by an explanation or reason for the lateness.

14. “It’s all right” sounds as if you are not pleased.

15. Mrs needs a surname.

16. Mr needs a surname and goodnight would imply Charlie is going to bed.

17. Anglo-Saxons only shake hands upon first presentations.

18. wicked = super/extra, but is perhaps a little strong in the circumstances

19. chat up = болтать (not very appropriate in a business setting)

20. Anglo-Saxons only shake hands upon first presentations.

21. chill out = устранять напряжение

g) MRP - Material Resource Planning / Manufactured Recommended Price

h) SKU - Stock-Keeping Unit

i) OPP - Opening Price Point

j) OEM - Original Equipment Manufacturer

Торговля

a) ECR - Efficient Consumer Response

b) VAT-Value Added Tax (UK)

c) POS - Point of Sale

d) OTS - Opportunity to see

e) HMR - Home Meal Replacement

f) EDLP - Every Day Low Price

g) IOU - I owe you

h) FOB - Free on Board

i) GNP - Gross National Product

j) ATM - Automatic Teller Machine (US)

Связь

a) ASAP - As soon as possible

b) RSVP - ответьте, пожалуйста

c) DTP - Desk Top Publishing

d) PTO - Please turn over

e) CAD - Computer Assisted Design

0 PDQ - Pretty Damn Quick {не злоупотреблять)

g) E-mail - электронная почта

h) U - you

i) BC / AD - Before Christ / Anno Domini

j) SWALK- Sealed with a kiss!

Упражнение 2 c. 23

x-sah-j cbe-tgp w-q i-y “r” has no pair

чи

Глава 3

Упражнение 1 IMUBll

Предприятие

a) ERP - Enterprise Resource Planning

b) PAYE - Pay As You Earn

c) ADP - Automatic Data Processing

d) ETA - Estimated Time of Arrival

e) ETD - Estimated Time of Departure

f) HGV - Heavy Goods Vehicle

Упражнение 3 c. 23

a) Names: “Sir” - Для всех остальных нужна фамилия.

b) Greetings: “Hi, nice to see you” - informal.

c) Actions: “Shake hands” - Единственное, что вы делаете при первой встрече.

d) Well-being: “Fine, thanks, and you?” -единственный без проблем / “Wliat’s the matter” - единственный вопрос.

e) Expressions: “Would you like to come through” - Человеку не нужно ждать.

f) Colloquialisms: “I’ll give you a buzz” - По телефону, другие необязательно.

Client: a),d),f),g),j),l),q),r)

Receptionist: b), c), e), h), i), k), m), n), o), p)

Упражнение 5 c. 25

Places to go: office (офис) - factory / plant (завод) - showroom (выставочный зал) -boardroom (зал для совещаний) - warehouse (склад) - workshop (цех) - canteen (столовая)

Keeping time: in time (вовремя) - early (рано) - in a hurry (спеша) - on time (вовремя) -at 5pm (в 17 часов) - late (с опозданием) -as soon as (как только)

Things to see: diary (журнал встреч) -hatstand (вешалка) - files (папки) - in / pending / out / tray (корзина для входящей / исходящей корреспонденции) - briefcase (кейс) - switchboard (коммутатор) - clock (часы)

Глава 4

Упражнение 1 с. 28

По горизонтали: hold - come through - send

- wait - take a seat - loo - available - name

- mind - appointment.

По вертикали: long - free - way - some time

- afraid - collect

Упражнение 2 c. 28

a) нет

b) нет

c) нет quarter past eleven (I l Л 5)

d) нет Send him up = пришлите его

e) да О да

g) да out of the blue = откуда ни возьмись

h) нет free = бесплатно

i) нет

j) Да

k) нет

l) да т)да

п) нет come through = пройдите

о) нет

Asking for information: a), g), i), p) Making you comfortable: c), f), o) Finding your host: d), h),j), l), m) Making you wait: b), e), k), n)

Глава 5

Упражнение Л с. 35

traditional / digital (12 hours) / 24-hour clock

a) 9 o’clock in the morning / nine am / oh nine hundred (hours)

b) thirteen minutes past eight / eight thirteen am / oh eight thirteen

c) quarter past ten in the morning / ten fifteen am / ten fifteen

d) twenty-five past eleven in the morning / eleven twenty-five am / eleven twenty-five

e) half past three in the afternoon / three thirty pm / fifteen thirty

f) ten to five in the afternoon / four fifty pm / sixteen fifty

g) quarter to seven in the evening / six forty-five pm / eighteen forty-five

h) twenty to eight in the evening / seven forty pm / nineteen forty

i) four o’clock in the afternoon / four pm / sixteen hundred (hours)

j) twenty past one in the afternoon / one twenty pm / thirteen twenty

Упражнение 2 c. 35

a) quarter past eleven / eleven fifteen (am)

b) half past two / two thirty (pm)

c) five o’clock (pm) / five (pm)

d) from half past three to half past four

e) half past ten / ten-thirty (am)

0 nine o’clock (am)

g) half past seven / seven thirty (am)

h) half past one / one thirty (pm)

i) quarter to seven / six forty-five (pm)

j) seven o’clock (pm)

k) twenty past eight / eight twenty (pm)

l) twenty-five to four / three thirty-five (pm)

Упражнение 3 c. 38

a) I am available / free on Tuesday.

b) Thursday would suit me / would be convenient.

c) I have to fix / arrange a meeting in July.

d) He could manage to come / make it on Friday morning.

e) Monday sounds fine / siuts me fine

Упражнение 4 c. 39

1. g) - 2. j) - 3. f) - 4. a) - 5. b) - 6. i) - 7. e)

- 8. d) - 9. c) -10. h) (GATT was eventually signed in 1994!)

Упражнение 5 c. 40

a) No, you can’t.

b) Yes. Independence Day.

c) No. New Year’s Day.

d) Yes. Easter Day.

e) No. Boxing Day.

0 11—Christmas Day.

g) Labour day.

h) 14th July.

i) 11th November.

j) On 30th September.

k) 29th May - 28th August.

l) Japan (15 days, but they get very little other holidays).

Упражнение 6 c. 41

a) That sounds fine / That would suit me fine.

b) Yes, I can. / No, I’m afraid I’m busy that day.

c) Friday at 10 o’clock.

d) Yes, I look forward to seeing you.

e) yes, that would be nice.

0 No problem, shall we say... / I’m afraid I can’t.

g) Of course, when were you thinking of. / Let me just look in his diary.

h) That would be lovely / I’m afraid I’m tied up that day.

i) Yes, that would be fine. / I’m afraid I’m at a conference all day Wednesday.

j) That sounds like a good idea. / I’d like that very much. / I’d love to!

k) That would be nice. / I always feel like a drink!

l) Let’s say 11 in the morning. / How about 5, then?

It is more usual to use in the morning / afternoon / evening... than am / pm in spoken English. It is unusual to use am and pm if it is obvious what time of day you are talking about!

a) 3.

b) No, every half an hour.

c) Yes.

d) Yes, for the automated booking line. You can probably pay by cheque for postal reservations or in cash, by cheque or credit card at the booking office.

e) Booking office in the PIE complex.

0 At least 2 days.

g) Yes.

h) Refreshments within the flight zone.

i) At left luggage - small items only.

j) Yes — unique times admission system.

Упражнение 8 c. 43

DAYS

a) сегодня

b) завтра

c) послезавтра

d) вчера

e) позавчера

f) вчера вечером / сегодня ночью

g) пятница

h) в эти выходные

i) в будущие выходные

j) каждый день / в любой день недели

k) в ночь со среды на четверг

l) каждые два дня в июне

т) три дня назад

WEEKS / MONTHS

a) на будущей неделе

b) на прошлой неделе

c) с понедельника по пятницу

d) каждые две недели

e) через две недели